At Mada Capital Investment Management P.S.C (“Mada Capital”, “we”, “us”, “our”), we are committed to safeguarding the privacy of our clients and visitors (“you”, “your”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile app, or services. By using Mada Capital's website, mobile app, or services, you agree to the practices outlined in this policy, as updated from time to time.
Data Collection and Use
We collect personal data to provide, operate, and improve our services in compliance with UAE data protection regulations. The types of data we collect may include:
- Personal Information: Name, address, contact details (email, phone number), date of birth, nationality, and other personal identification data like passport or Emirates ID.
- Financial Information: Bank account details, transaction history, income data, and other financial information necessary for conducting business or fulfilling legal and regulatory obligations.
- Usage Data: Information about how you interact with our website or mobile app, such as IP address, device type, operating system, app version, browser type, and pages or sections visited.
The data is used for the following purposes:
- To verify your identity and manage your account.
- To process transactions and provide investment services.
- To comply with legal and regulatory obligations, including anti-money laundering (AML) and Know Your Customer (KYC) regulations.
- To improve our services, monitor usage, and resolve issues on both the website and mobile app.
- To communicate with you regarding updates, services, and changes to policies.
Consent and Data Sharing
By providing your personal data to us, you consent to the collection, storage, and processing of your information for the purposes outlined in this Privacy Policy. Mada Capital does not sell your personal information to third parties, but we may share it with:
- Regulators and Authorities: In response to lawful requests, such as fulfilling regulatory or law enforcement requirements.
- Third-party Service Providers: Partners who assist us in providing services (e.g., IT providers, payment processors) under strict confidentiality agreements.
International Data Transfers
Mada Capital may transfer your data to affiliates or service providers located outside of the UAE. In such cases, we ensure that data transfers comply with applicable data protection laws, and appropriate safeguards are in place to protect your personal information.
Data Security
We implement a range of security measures to ensure the protection of your personal data, including encryption, firewalls, and access control procedures for both the website and mobile app. However, no method of transmission over the internet or electronic storage is 100% secure. We will notify you in accordance with UAE regulations if we become aware of any data breaches that may compromise your personal information.
Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of your data that we hold.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You may request the deletion of your data, subject to legal or regulatory retention requirements.
- Objection: You may object to certain types of data processing, such as marketing communications.
To exercise these rights, please contact us at info@madacapitalfs.com. We will respond within the legal time frames as specified by UAE data protection laws.
Cookies and Tracking
Our website and mobile app use cookies and similar tracking technologies to enhance your user experience and analyze website and app usage. You can manage cookie settings through your browser or mobile device settings, but this may affect your ability to use certain features of the website or app.
Changes to the Privacy Policy
Mada Capital may update this Privacy Policy from time to time. Changes will be posted on this page, and you are encouraged to review it regularly. Continued use of our website, mobile app, or services after such changes constitutes your acceptance of the revised policy.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:
Mada Capital Investment Management P.S.C
Email: info@madacapitalfs.com
Phone: +97143718000
Address: Marina Plaza, Office 2301, UAE – Dubai, P.O Box: 478513